FAQs

All orders $50 or more will ship free via ground service. Expedited and overnight shipping services are available at your request for an additional charge.

• New/unused items may be returned within 30 days from the date of purchase. Return shipping fees are the responsibility of the customer.
• Defective items may be returned within one year from the date of purchase.
• If there are mistakes with your order or the products arrive defective or damaged, then we will make it right! We will replace your item and cover the cost of return shipping.
• Opened or expired items are not refundable.
• Please note that we reserve the right to refuse or limit quantities to anyone we believe may be purchasing items for resale. Our products are prohibited from resale. As such, we reserve the right to cancel the order or refund any purchase that is intended for resale.

All refunds must be requested by completing and sending in a formal Refund Request form via email or over the phone. Refunds will be issued within three to five days of approval.

It’s simple – create an account.

Reset your password.

We do recommend that you create an account with us, which will allow you to view your order history. However, it is not required.

Sign in to your account and select “Your Orders” for order status.

You can check your order history as a registered customer by signing in to your account. Guests cannot access their order history.

No. The Recipient expressly agrees that any order of AllStuff products can be rendered null and void by AllStuff if the Recipient’s delivery address is located at a freight forwarding company, resulting in the cancellation and refund of the Recipient’s order. All profits made from that purchase will be redistributed back to the Recipient via a refund to the method of payment used at the time of purchase.

Compatible toner cartridges are similar to original equipment manufacturer (OEM) cartridges. The only difference is the compatible toner cartridge is manufactured by a third-party manufacturer. The parts are all similar in design and construction compared to the OEM, and can accurately replace an OEM toner. Compatible toner cartridges may also be used in a variety of printers compared to a genuine OEM cartridge.

Each cartridge is designed and manufactured to meet or exceed OEM product specifications for yield*, output quality, and overall performance. The only difference you should notice between our products and the OEM products is the significant savings you receive.

*Yield information is an estimation based on a 5%-page coverage. Actual yield may vary based on machine, paper type, humidity, and actual prints.

AllStuff.com ink and toner products only use premium raw materials from world-class suppliers to ensure the best product performance. The toners we use in our cartridges will meet or exceed OEM performance specifications.

Compatible and remanufactured supplies are warranted to be free from manufacturing and material defects for one year from the date of purchase. If at any time, the AllStuff.com compatible and remanufactured supplies fail to perform within the warranty guidelines, we will work with you to replace the item or credit the full purchase price.

Contact our customer care team at customerservice@allstuff.com or by calling 888.991.4085. We will review the nature of your claim, and try our best to ensure that you are satisfied with your purchase.

Please contact our customer care team at customerservice@allstuff.com or by calling 888.991.4085 to obtain a Return Authorization Number and shipping instructions. We will credit or exchange the defective cartridge as soon as we have received and inspected the item.

The drum unit is a device that transfers the toner’s ink onto the page being printed. The toner and drum work together to print images and text onto the paper. The toner provides the ink necessary for the drum to take and transfer onto the page during the printing process.

It is advisable to replace the drum unit after using 3 to 4 toner cartridges ensuring the best quality prints. If you print more, then you may need to replace your drum unit more often.

Page yield is the average number of pages that a print cartridge should be able to print. For example, a Brother TN450 cartridge has a page yield of 2.6K, meaning that the cartridge should provide ink to 2,600 standard copies.

Remove the toner from the box and remove the protective film from the print head (the part of the toner with the plastic orange color), taking care not to touch the print head. Once this is done, simply open your printer’s toner compartment and place the toner inside.

No. We strive to provide quality products for our users. Our compatible products function just as well if not better than the OEM items.

To determine the correct toner to purchase for your printer, simply type the name of the toner into the search function and see if that cartridge is compatible with your printer model. Most toners will list the compatible models within the box description. You can also search either the manufacturer’s website or on your machine. For example, our HP 131X toner lists its compatible models both within the product description online and on the box. If you still have questions, contact our customer care team at customerservice@allstuff.com or by calling 888.991.4085 for assistance.

This can vary from printer to printer, but here are some general steps to either replacing or installing a new toner into your printer:

• Lift the scanner portion of your printer
• Lift the top of your printer
• If there is a toner cartridge, remove it by gently pulling out the toner cartridge
• Remove your toner from its packaging
• Locate the orange clip and lift it upward until it comes off
• Then, taking care not to touch the toner color cartridge itself, remove the orange tab containing the protective tape by pulling horizontally
• Place the toner in your printer by pressing it firmly into the indicated section until secure
• Close the top of the printer and begin printing

There are a few vital items to consider when determining which printer to purchase. How many pages do you expect to print daily? What is the size of your workplace? For example, our Kyocera EcoSys P5026cdw (1102RB2US0) color network printer is small, prints 27ppm, and is designed with small offices or personal users in mind. Thus, individual users or offices with a small print load per day may consider the Kyocera EcoSys P5026cdw printer over a higher volume and larger printer.

At AllStuff.com, we specify whether or not a printer is black and white only or color. For a printer you’ve already bought, there should be a color wheel adjacent to the printer model number on your printer that indicates that the printer is black and white or color.

Charming Canes and Crutches are durable with a shaft made of high-grade aluminum.

Each item supports up to 250 pounds.

Yes, they are easily adjustable from 33 to 37 inches in 1-inch increments.

Latex and nitrile gloves serve the same purpose of protecting hands from dangerous materials. Latex gloves provide flexibility while working and are used primarily by healthcare, nail, and janitorial professionals to protect against harmful bacteria and chemicals that are harmful to the skin.

Nitrile gloves provide significant protection against more powerful and corrosive harmful chemicals making them the ideal choice for people working in fast-paced environments. They offer greater protection than latex gloves with hazardous materials such as laboratory fluids, car oil, and nail polish remover.

Using an alcohol-based hand sanitizer protects against viruses and bacteria; however, washing your hands with soap and water is the strongest recommendation to remove germs.

You can vacuum seal a variety of items, including:

• Fresh produce
• Meats
• Fish
• Poultry
• Ready-to-eat dinners
• Documents
• Collectibles
• Silverware
• Electronics
• Valuables

Vacuum sealing items provide an oxygen barrier extending the shelf life and flavor of food, reducing freezer burn, and minimizing moisture loss. Vacuum bags also serve as a waterproof option for important documents and collectibles.